WARRANTY

Lighting Bug Plus™ Warranty :

MK Controls, Inc. provides a limited LIFETIME product warranty, along with a LIFETIME no-fault replacement policy.

LIMITED WARRANTY INFORMATION

MK Controls, Inc. (the "Company") warrants its products against defects in material and workmanship for the lifetime of the product. This limited warranty applies only if you are the original purchaser and the limited warranty is non-transferable. As a condition of warranty service, warranty service requests must be accompanied by a valid proof of purchase, and a full written description of the problem. The Company will, at its sole discretion, repair or replace any defective part or product with a functionally equivalent, new or factory-reconditioned part or product. Replacement parts and products are warranted to be free from defects in material and workmanship for the lifetime of the product.

The Company will have no obligation to repair or replace any part or product until you return the allegedly defective item to the Company. In order to submit a valid warranty claim, you must complete the RMA form located at: http://www.mkcontrols.com/lightningbug/rma/ prior to shipping your product back to MK Controls, Inc. Complete instructions are given during the creation of the RMA.

EXCLUSIONS

This limited warranty does not apply to (1) normal wear from regular use of the product, (2) any product with the serial number (or equivalent) removed, (3) any product that has been operated in a manner inconsistent with its intended purpose, or (5) any part or machine/product if damaged or defective due to: (a) abuse, accidental misuse, improper or inadequate operation, maintenance or calibration or other external causes; (b) failure to properly maintain the product including, but not limited to, damage from battery leakage; (c) software, interfacing parts and supplies not supported by the Company; (d) loss resulting from an act of God; (e) loss or damage in transit; or, (f) modification or service by a party other than the Company.

LIMITATION OF WARRANTY

EXCEPT AS EXPRESSLY SET FORTH IN THE LIMITED WARRANTY, THE COMPANY MAKES NO WARRANTIES, COVENANTS OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, COVENANTS AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTY THAT MAY BE IMPOSED BY LAW IS LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD. SOME JURISDICTIONS MAY ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR ON THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE TO CONSUMER PRODUCTS, OR OF A CONSUMERS STATUTORY RIGHTS. IN SUCH JURISDICTIONS, SOME EXCLUSION OR LIMITATION OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY, IS APPLICABLE IN ALL JURISDICTIONS AND MAY BE ENFORCED IN ANY JURISDICTION WHERE THE COMPANY OR ITS AUTHORIZED SERVICE PROVIDER OFFERS WARRANTY SERVICE. ALL DISPUTES ARISING UNDER THIS LIMITED WARRANTY SHALL BE RESOLVED BEFORE A COURT OF COMPETENT JURISDICTION IN HAMILTON COUNTY, OHIO. ANY ACTION FOR BREACH OF WARRANTY OR OTHERWISE AGAINST THE COMPANY SHALL BE LIMITED TO, AND THE SOLE REMEDY AFFORDED BY THE COMPANY SHALL BE, THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PART OR PRODUCT AS STATED IN THIS LIMITED WARRANTY AND THE COMPANY SHALL HAVE NO LIABILITY FOR CLAIMS, LOSSES, COSTS, LIABILITIES, DAMAGES OR EXPENSES (WHETHER INCIDENTAL, CONSEQUENTIAL OR SPECIAL) ARISING FROM OR IN CONNECTION WITH THE USE OR MISUSE OF ANY PART OR MACHINE/PRODUCT OR FOR BREACH OF WARRANTY, STRICT LIABILITY IN TORT OR OTHERWISE. THE INFORMATION IN THIS LIMITED WARRANTY IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. IN THE EVENT THAT THERE ARE DIFFERENCES BETWEEN THIS WARRANTY AND THE PROVISIONS OF ANY ADVERTISEMENT, DOCUMENTATION, PRODUCT BROCHURE, OR PACKAGING CARTONS, THE TERMS OF THIS LIMITED WARRANTY WILL PREVAIL.

What is covered by the LIFETIME no-fault replacement policy?

MK Controls, Inc. is proud to offer a lifetime no-fault replacement policy on the Lightning Bug Plus™ unit.

No matter what happens to your Lightning Bug Plus™, regardless of when you purchased your unit, MK Controls will repair or replace it for $99.00 plus shipping expenses.  Back your car over it, drop it in the ocean, your puppy chews it to pieces, consider it replaced! 

Please follow the instructions in this link http://www.mkcontrols.com/lightningbug/rma/ prior to shipping your product back to MK Controls, Inc.  Complete instructions are given during the creation of the RMA.  If the unit is damaged, we'd like to hear your story of how the damage occurred. We reserve the right to use these stories on our website. Your name will not be revealed.  Prior to returning your unit, we will contact you for billing information.

We must be able to identify that the pieces were indeed our product; the internal circuit board must be identifiable for us to replace the unit under our replacement policy. Your damaged unit will not be returned. Please note that interface cables are NOT covered under the no-fault replacement policy.

Original Lighting Bug™ Warranty :

MK Controls, Inc. provides a limited 3-Year warranty, along with a LIFETIME no-fault replacement policy.

LIMITED WARRANTY INFORMATION

MK Controls, Inc. (the "Company") warrants its products against defects in material and workmanship for a period of three (3) years from the date you purchase the same as stated on your sales or delivery receipt. This limited warranty applies only if you are the original purchaser and the limited warranty is non-transferable. As a condition of warranty service, warranty service requests must be accompanied by a valid proof of purchase, and a full written description of the problem.

The Company will, at its sole discretion, repair or replace any defective part or product with a functionally-equivalent, new or factory reconditioned part or product. Replacement parts and products are warranted to be free from defects in material and workmanship for ninety (90) days, or for the remainder of the applicable three (3) year limited warranty period for the parts or products they are replacing or in which they are installed, whichever is longer. The Company will have no obligation to repair or replace any part or product until you return the allegedly-defective item to the Company.

In order to submit a valid warranty claim, you must complete the RMA form located at: http://www.mkcontrols.com/lightningbug/rma/ prior to shipping your product back to MK Controls, Inc. Complete instructions are given during the creation of the RMA.

EXCLUSIONS

This limited warranty does not apply to (1) normal wear from regular use of the product, (2) any product with the serial number (or equivalent) removed, (3) any product that has been operated in a manner inconsistent with its intended purpose, or (5) any part or machine/product if damaged or defective due to: (a) abuse, accidental misuse, improper or inadequate operation, maintenance or calibration or other external causes; (b) failure to properly maintain the product including, but not limited to, damage from battery leakage; (c) software, interfacing parts and supplies not supported by the Company; (d) loss resulting from an act of God; (e) loss or damage in transit; or, (f) modification or service by a party other than the Company.

LIMITATION OF WARRANTY

EXCEPT AS EXPRESSLY SET FORTH IN THE LIMITED WARRANTY, THE COMPANY MAKES NO WARRANTIES, COVENANTS OR CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, COVENANTS AND CONDITIONS NOT STATED IN THIS LIMITED WARRANTY TO THE MAXIMUM EXTENT PERMITTED BY LAW. ANY IMPLIED WARRANTY THAT MAY BE IMPOSED BY LAW IS LIMITED IN DURATION TO THE APPLICABLE LIMITED WARRANTY PERIOD. SOME JURISDICTIONS MAY ALLOW A LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS OR ON THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE TO CONSUMER PRODUCTS, OR OF A CONSUMERS STATUTORY RIGHTS. IN SUCH JURISDICTIONS, SOME EXCLUSION OR LIMITATION OF THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY, IS APPLICABLE IN ALL JURISDICTIONS AND MAY BE ENFORCED IN ANY JURISDICTION WHERE THE COMPANY OR ITS AUTHORIZED SERVICE PROVIDER OFFERS WARRANTY SERVICE. ALL DISPUTES ARISING UNDER THIS LIMITED WARRANTY SHALL BE RESOLVED BEFORE A COURT OF COMPETENT JURISDICTION IN HAMILTON COUNTY, OHIO. ANY ACTION FOR BREACH OF WARRANTY OR OTHERWISE AGAINST THE COMPANY SHALL BE LIMITED TO, AND THE SOLE REMEDY AFFORDED BY THE COMPANY SHALL BE, THE REPAIR OR REPLACEMENT OF ANY DEFECTIVE PART OR PRODUCT AS STATED IN THIS LIMITED WARRANTY AND THE COMPANY SHALL HAVE NO LIABILITY FOR CLAIMS, LOSSES, COSTS, LIABILITIES, DAMAGES OR EXPENSES (WHETHER INCIDENTAL, CONSEQUENTIAL OR SPECIAL) ARISING FROM OR IN CONNECTION WITH THE USE OR MISUSE OF ANY PART OR MACHINE/PRODUCT OR FOR BREACH OF WARRANTY, STRICT LIABILITY IN TORT OR OTHERWISE. THE INFORMATION IN THIS LIMITED WARRANTY IS SUBJECT TO CHANGE WITHOUT PRIOR NOTICE. IN THE EVENT THAT THERE ARE DIFFERENCES BETWEEN THIS WARRANTY AND THE PROVISIONS OF ANY ADVERTISEMENT, DOCUMENTATION, PRODUCT BROCHURE, OR PACKAGING CARTONS, THE TERMS OF THIS LIMITED WARRANTY WILL PREVAIL.

What is covered by the LIFETIME no-fault replacement policy?

MK Controls, Inc. is proud to offer a lifetime no-fault replacement policy on the Lightning Bug Plus™ unit.

No matter what happens to your Lightning Bug™, regardless of when you purchased your unit, MK Controls will repair or replace it for $49.00 plus shipping expenses.  Back your car over it, drop it in the ocean, your puppy chews it to pieces, consider it replaced! 

Please follow the instructions in this link http://www.mkcontrols.com/lightningbug/rma/ prior to shipping your product back to MK Controls, Inc.  Complete instructions are given during the creation of the RMA.  If the unit is damaged, we'd like to hear your story of how the damage occurred. We reserve the right to use these stories on our website. Your name will not be revealed.  Prior to returning your unit, we will contact you for billing information.

We must be able to identify that the pieces were indeed our product; the internal circuit board must be identifiable for us to replace the unit under our replacement policy. Your damaged unit will not be returned. Please note that interface cables are NOT covered under the no-fault replacement policy.